If you're having problems updating Chrome on your computer, you might see: Update failed: Updates are disabled by administrator Update failed (Error: 3 or 11) An error occurred while checking for updates: Update server not available Update failed (Error: 4 or 10) An error occurred while checking for updates: Update check failed to start Update failed (Error: 7 or 12) An error occurred while checking for updates: Download failed This computer will no longer receive Chrome updates because Windows XP and Windows Vista are no longer supported Google Chrome may not be able to keep itself updated. Other errors that mention that "Update failed" Try the possible fixes below. Download Chrome again It's possible that some files are missing on your computer. To fix, follow these steps: Uninstall Chrome . Make sure your computer meets the system requirements . Download Chrome again and try reinstalling. If you keep seeing an error: On Windows, try the standalone installer . On Mac, download Google Software Update again and try reinstalling. On Windows, try the standalone installer . On Mac, download Google Software Update again and try reinstalling. If your computer doesn't let you complete these steps, contact the person who has administrator rights to your computer to complete the Chrome update. Review antivirus, firewall, or parental control settings Check the settings for your antivirus, firewall, or parental control software. Make sure software updates aren't blocked from going online. Make sure tools.google.com and dl.google.com aren't blocked. Reboot your computer The update might not have completed on your computer. Try rebooting your computer and updating Chrome again. Check for malware Unwanted software might stop Chrome from updating correctly. Remove bad software and other programs on your computer that you don't remember installing. On your Mac computer, open Finder. On the left, click Applications . Look for any programs you don't recognize, then do one of the following: Double-click Uninstall or Uninstaller , and follow the on-screen instructions. If you don't see these options, drag the icon from the Applications folder into the Trash. Double-click Uninstall or Uninstaller , and follow the on-screen instructions.

If you don't see these options, drag the icon from the Applications folder into the Trash. Empty your trash when you're done. Make sure you meet the system requirements Chrome doesn’t work with the following older platforms: Windows 7, 8, and 8.1 macOS 10.12–10.15 Use a recent operating system to make sure you continue to get the latest Chrome versions and features. Click below to learn more about what your computer needs to use Chrome. To use Chrome on Windows, you'll need: Windows 10 and up An Intel Pentium 4 processor or up that's SSE3 capable Fix Windows "No longer supported" error If your computer meets the Windows system requirements above, but Chrome isn't starting or you find an error message about an unsupported version of Windows, you might have Chrome set to run in Windows' Compatibility Mode. Compatibility Mode isn't supported in Chrome. Turn off Compatibility Mode: On your computer, right-click the Chrome icon. Click Properties Compatibility . Uncheck "Run this program in compatibility mode for." To use Chrome on Mac, you'll need: macOS 13 Ventura and up To use Chrome on Linux, you need: 64-bit Ubuntu 18.04+, Debian 10+, openSUSE 15.5+, or Fedora Linux 39+. x86-64 devices: An x86-64 processor that's SSE3 capable. ARM devices: 64-bit ARM CPUs. Important: To run Chrome on your Linux computer, download the version of Chrome that is optimized for your device. When you choose the download version: For Debian/Ubuntu, select the x86-64 .deb package or the arm64 .deb package (for arm64 CPUs). For Fedora/openSUSE, select the x86-64 .rpm package or the arm64 .rpm package (for arm64 CPUs). Still not working? Get more help on the Chrome Help Forum . Or, learn how to fix problems installing Chrome . Was this helpful? Need more help? Try these next steps: