Sengkang Grand Mall is the first integrated development that comprises of a 3-level retail component, a hawker centre, childcare centre, community club and 680 residential units in the North-East region of Singapore. Sengkang Grand Mall is also conveniently located near Buangkok MRT Station and Buangkok Bus Interchange with less than 5 minutes drive to Kallang Paya Lebar Expressway (KPE) and Tampines Expressway (TPE). Designed to be the beacon of the Buangkok community, Sengkang Grand Mall offers over 90 brands such as FairPrice Finest, McDonald’s, UNIQLO, MindChamps PreSchool, City Hot Pot and many more food kiosks. To provide an elevated shopping experience for shoppers and entertainment to children of all ages, there are community spaces like the outdoor and sheltered playgrounds. With a diversified selection of essential offerings and ease of convenience to hawker culture, childcare services as well as being able to have group activities in a brand-new community centre, Sengkang Grand Mall is set to redefine the joy of living in Buangkok. Buangkok MRT, North-East Line (NE15) Carpark Charges Customer Service About CapitaVoucher Mon - Sun & Public Holidays (7.00am - 5.59pm) First hour $1.55 Subsequent 15 mins or part thereof $0.40 Per entry (6.00pm - 6.59am next day) $2.60 Grace period: 10mins ​ Mon - Sun & Public Holidays (12.00am - 11.59pm) Per entry $1.30 Grace period: 15mins Loading/unloading Bay Charges Lorry / Van / Bus Mon - Sun & Public Holidays (8.00am - 8.59pm) First hour $2.00 Subsequent 15 mins or part thereof $0.40 No grace period. Mon - Sun & Public Holidays (9.00pm - 7.59am next day) First hour $0.80 Subsequent 15 mins or part thereof $0.40 No grace period. All carpark charges include GST unless otherwise specified. Frequently Asked Questions MALL INFORMATION 1. I need emergency assistance – how do I locate or contact the mall security? For emergency assistance, please contact the Retail Command Centre(RCC) at 6592 0687 (24hrs daily) . Please note all calls will be screened so that we could respond to your queries effectively. 2. Where is the Retail Command Centre (RCC) in Sengkang Grand Mall? Retail Command Centre is located near UNIQLO along the Residential’s drop-off point. Please note that the Retail Command Centre is not accessible to the public, and is for official use only. 3. How do I get to Sengkang Grand Mall? Click here to find out how to get to Sengkang Grand Mall and the various transport options to Sengkang Grand Mall. 4. What are your opening hours? Sengkang Grand Mall operates from 10am to 10pm daily. As each stores have different operating hours, we recommend contacting the store before visiting Sengkang Grand Mall. 5. Is Sengkang Grand Mall 24/7 accessible to public? Only the Level 1’s 24Hours Walkway is accessible to public 24/7. 6. Where do I get the latest information for Sengkang Grand Mall promotions? Website: https://www.capitaland.com/sg/malls/sengkanggrand.html Facebook: https://www.facebook.com/sengkanggrandmall Instagram: @sengkanggrandmall 7. Where are the playgrounds located? The Level 1 playground is located in the outdoor area beside McDonald’s. The Level 2 playground (near MindChamps PreSchool) is open daily from 10:00am to 10:00pm. 8. Who are the retailers in Sengkang Grand Mall? Please refer to the store listing on our website here . 9. Where is the Customer Service Counter located in Sengkang Grand Mall? As we have digitalised our services, you can visit our website here for your enquiries, or our digital directories located within the mall to find out more. 10. Where are the toilets in Sengkang Grand Mall? There are located on every floor within the mall. • Basement 1 - 1 cluster of male, female & accessible toilet. • Level 1 - 1 cluster of male, female, accessible toilet & family room • Level 2 - 1 cluster of male, female & accessible toilet. 11. Where are the nursing rooms in Sengkang Grand Mall? There are 2 nursing rooms within the family room located at the toilet on Level 1; hot and cold-water dispenser is provided in the room for parents who require access to it. Shopper who needs to enter the nursing room will have to press the bell to connect to our security call centre. Only parent will be allowed to enter the nursing room. A mother is identified by holding the baby, pushing a pram, holding a feeding bottle and/or pump machine. A father is identified by holding a baby and/or with the presence of the mother ONLY. At no circumstances a male person can enter the nursing room individually. If the male person said the mother is in the room waiting, the mother will need to open the door from inside the nursing room. 12. How many carparks lots are available in Sengkang Grand Mall? Click here for availability of carpark lots in Sengkang Grand Mall. The available car park lots is displayed on top of the website pages. Please note that this information is not in real time. 13. What are the carpark charges in Sengkang Grand Mall?

Our carpark charges as below. Mon - Sun & Public Holidays (7.00am - 5.59pm) First hour $1.55 Subsequent 15 mins or part thereof $0.40 Per entry (6.00pm - 6.59am next day) $2.60 Grace period: 10mins​ Mon - Sun & Public Holidays (12.00am - 11.59pm) Per entry $1.30 Grace period: 15mins Loading/unloading Bay Charges Lorry | Van | Bus Mon - Sun & Public Holidays (8.00am - 8.59pm) First hour $2.00 Subsequent 15 mins or part thereof $0.40 No grace period. Mon - Sun & Public Holidays (9.00pm - 7.59am next day) First hour $0.80 Subsequent 15 mins or part thereof $0.40 No grace period. * All carpark charges include GST unless otherwise specified. * A $20.00 (subject to GST) surcharge will be levied for loss of Cashcard. * The owner and its agent shall not be liable for any loss or damages howsoever caused. Whether due to negligence or otherwise, to any vehicle, to the fitting or contents of the vehicle moving in and out, or whilst parked in this carpark. Every vehicle whilst parked in this carpark will be entirely at the owner’s or driver’s risk. 14. Can I apply for Season Parking in Sengkang Grand Mall? Season Parking is available at $163.50 per month (weekdays only). To apply for Season Parking, please visit the website here . 15. I have been overcharged for parking. Who can I contact for refund? Please visit our website here , choose Feedback under Enquiry Type to contact us, and we will get back to you soon. Thank you. 16. Does Sengkang Grand Mall provide CapitaCard Complimentary/Privilege Parking lots? CapitaCard Complimentary and Privilege Parking is not available at the moment. 17. Is there electric car charging bay in Sengkang Grand Mall? There are 4 fast charging 30KW electric car charging bay located at Basement 1 carpark. 18. Where can I find Cashcard Top Up machine in Sengkang Grand Mall? The CashCard Top Up machine is located at Basement 1, next to the drop off point entrance. 19. Is there a taxi stand / drop-off point at Sengkang Grand Mall? The taxi stand and drop-off point are located at Level 1 along Compassvale Bow. 20. Which is the nearest MRT to Sengkang Grand Mall? The nearest MRT station is Buangkok MRT Station (NE15), located along Sengkang Central. 21. Are there bicycle lots in Sengkang Grand Mall? Where are they? It is located on Level 1 outside McDonalds. • A total of 60 bicycle lots provided for cyclists. The mall shall not be responsible or liable to you for any expenses, costs (including legal costs on an indemnity basis), losses, damages, liabilities or others. 22. Can I bring my pets into the mall? Only guide dogs are allowed into the mall. 23. For lost and found items, who and where to I hand to? You may pass to the security in Retail Command Centre (24hrs). They can be contacted at 6592 0687 . Calls will be screened to serve you better. 24. Which are the retailers that accept Physical CapitaVoucher in Sengkang Grand Mall? Physical CapitaVoucher are not accepted in Sengkang Grand Mall. 25. Which are the retailers that accept Digital eCapitaVoucher in Sengkang Grand Mall? Please refer to the website for tenants with the eCapitaVoucher icon. 26. Are there Halal eateries in Sengkang Grand Mall? Please refer to the website for tenants with Halal logo icon. 27. Are Buangkok Hawker Centre receipts eligible for all mall event/promotion redemptions? No. Buangkok Hawker Centre's receipts are not eligible for any mall events and promotions. RENTAL ENQUIRIES 1. Where can I contact for space rentals in Sengkang Grand Mall? E.g. Pushcart, Atrium Space, Vending Machine, Ad Panels. Thank you for your interest in Sengkang Grand Mall. Please visit our website here , choose Ad Panel/Atrium Space/Pushcart under Enquiry Type to contact us, and we will get back to you soon. Thank you. 2. Who can I contact for lease of shop in Sengkang Grand Mall? Thank you for your interest in Sengkang Grand Mall. Please visit our website here , choose Shop Space under Enquiry Type to contact us, and we will get back to you soon. Thank you. Please visit our website here , choose Feedback under Enquiry Type to leave us feedback. Thank you. For emergency assistance, please call our security from Retail Command Centre at 6592 0687, 24hrs daily . Please note all calls will be screened so that we could respond to your queries effectively. Let our friendly chatbot or Visitor Experience staff assist you to make the most of your visit. Contact us at +65 6631 9931 (10am to 6pm daily, including Public Holidays). Submit online enquiry form For enquiries or feedback on Sengkang Grand Mall, please submit the online enquiry form.